How to Fix White Screen and Database Errors in WordPress
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Abotts Logo Abotts Partners with singapore based tech giant to help migrate their public sector customer from Sybase to SQL server.
Upworks Logo Abotts partners with NYPL to integrate with their partner libraries.
Abotts Logo ABOTTS partners with County in Los Angeles to upgrade their court infrastructure into new technologies.
Upworks Logo Upworks Inc partners with ABOTTS to build their Oracle Cloud Infrastructure (OCI) and migrate their custom applications to OCI.
Abotts partners with startup to manage and maintain their IT infrastructure and support SOC2 reporting.
Gnorth Logo Abotts Inc Partners with Gnorth consulting to deploy exadata and ODA for a large public sector customer.

1. White Screen Issue

Problem:

Your website shows a completely blank white page.

Causes:

  • Plugin conflict
  • Theme issue
  • Memory limit problem

Solution:

  • Disable all plugins and Activate plugins one by one 

Steps:

  • Login to WordPress Admin
  • Go to Plugins → Installed Plugins
  • Select all plugins
  • Choose Deactivate → Click Apply
  • Switch to the default theme 

Steps:

  1. Go to Appearance → Themes
  2. Activate default theme
  • Increase memory Limit

 

2. Database Connection Error

Problem:

WordPress cannot establish a connection with the database.

Common Causes:

  • Incorrect database credentials

  • Database server is down or unreachable

Solutions:

A. Check Database Credentials

Verify the database name, username, password, and host in the wp-config.php file.

B. Restart the MySQL Service

If the database server is not running, restart MySQL.

Command (Linux):

sudo systemctl restart mysql